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e-Courts

Case Document Submission

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Part A - General

Q1
Which types of proceedings in the Magistrates’ Courts are covered in the “Case Document Submission” function of the integrated Court Case Management System (“iCMS”)?

A1

With effect from 30 December 2022, iCMS will be implemented for (a) Summonses including Departmental and Private Summons, Driving Offence Points Summons and Fixed Penalty Summons; and (b) Notices including Departmental Notice, Fixed Penalty Notice and Fixed Penalty Recovery Order in the Summons Courts of the Magistrates’ Courts.

Please refer to the implementation notice(s) issued by the Chief Justice currently in force. The information can be found on the Judiciary’s dedicated webpage.

Q2
Who may send documents to the e-Court by means of iCMS?

A2

Individual User (“IU”) account holder and Organization User (“OU”) account holder (for Organization Account) may send documents to the e-Court by means of iCMS.

Q3
Apart from OU account, there are Primary Administrator (“PA”) and Secondary Administrator (“SA”) accounts in an organization. Can a PA or an SA account holder send documents to the e-Court by means of iCMS?

A3

No. PA/SA has to create an OU account of his/her own before he/she can send documents to the e-Court by means of iCMS.

Please refer to Part F of Frequently Asked Questions on "User Registration" for more information about the roles of PA, SA and OU.

Q4
Is there any acknowledgement information after an IU/OU account holder has successfully submitted a document to the e-Court?

A4

Yes. Acknowledgement information (including therein submission date/time) will be provided right after each successful electronic submission of document.

An IU/OU account holder is advised to keep record of acknowledgement information for reference or enquiry. In parallel, an acknowledgement message will be sent to his/her Message Box under iCMS.

Q5
After a document is successfully sent to the e-Court by means of iCMS, is it necessary to send its hard copy as well?

A5

No, unless it is directed by the court or required by law or practice direction.

Part B - Assigning Court Case to OUs for Organization Account (“Account Link-up”)

Q6
I am a PA (or SA). Under what circumstances do I need to assign a court case to OUs?

A6

Whenever your Organization opts to transact with the e-Court electronically for a specific court case (i.e. linking up of your Organization Account with that specific court case), you are required to assign that specific court case to OUs before the latter can carry out further electronic transactions and enquiry with the e-Court by means of iCMS. If you assign court cases according to case profile (e.g. Comprising Court of Magistrates’ Courts) to designated OUs, no account link-up of such type of cases will be required on individual case basis.

Please refer to Part G of Frequently Asked Questions on "User Registration" for more information on case link-up (i.e. linking up of your Organization Account with a court case).

Q7
How can a PA (or SA) assign a court case to OUs?

A7

To assign a court case to OUs, please login your PA (or SA) user account, select “Assign default OU Account(s) and court case(s)”“Assign court case(s) to OU Account(s)”.

It should be noted that SA should have been granted with the requisite rights i.e. “To link-up case to OU Accounts (all branches)” or “To link-up case to OU Accounts (same branch)” before he/she can assign a court case to OUs.

Please refer to the relevant step-by-step guides under the subject of “Assign Default OU Account(s) And Court Case(s)” on the Judiciary’s dedicated webpage for more information.

Q8
What will happen if a PA (or SA) has not assigned a default OU?

A8

PA should designate one or more OUs as the “default OU” for receiving case-specific messages of court cases. If the PA has not designated any OU as the “default OU”, the first created OU of the Organization Account will be set as “default OU”.

Part C – Case Document Submission Before Case Link-up (i.e. linking up of an IU/Organization Account with a court case)

Q9
What types of documents can be sent via iCMS before case link-up?

A9

Before the case link-up process, only limited types of documents can be sent via iCMS. Examples for law firms and litigants-in-person are Notice to Act and Notice of Consent to Transact with the e-Court by means of iCMS.

Please refer to the following reference materials on the Judiciary’s dedicated webpage for more information:

  1. Demonstration video clip on “Case Document Submission”; and
  2. Step-by-step guide on “Case Document Submission”.

Q10
I am an OU account holder. My Organization Account is yet to be linked up with a court case in which we are either a case party or its legal representative. How can I link up my Organization Account with the court case? What do I need to do after that?

A10

Before the case link-up process, only limited types of documents can be sent via iCMS. Examples are Notice to Act and Notice of Consent to Transact with the e-Court by means of iCMS. If the document submitted is found to be in order, your Organization Account is then formally linked up with the court case.

Unless PA (or SA) of your Organization assigns this case to your account, you cannot carry out further electronic transactions with the e-Court by means of iCMS in relation to this case. If necessary, please seek assistance from your PA (or SA) for case assignment.

Please refer to the relevant step-by-step guides under the subject of “Assign Default OU Account(s) And Court Case(s)” on the Judiciary’s dedicated webpage for more information.

Q11
Further to Q10, I am a PA (or SA). What do I need to do after my OU has successfully submitted a case document?

A11

You have to assign this court case to designated OUs before the latter can carry out further electronic transactions and enquiry with the e-Court by means of iCMS.

Please refer to A7 under Part B above for more information.

Q12
I am an IU account holder. How can I link up my IU Account with a court case in which I am a case party? What do I need to do after that?

A12

Before the case link-up process, only limited types of documents can be sent via iCMS. Examples are Notice to Act and Notice of Consent to Transact with the e-Court by means of iCMS.

If the document submitted is found to be in order, your IU Account is then formally linked up with the court case. You may proceed to send other documents to the Court as necessary.

Please refer to the following reference materials on the Judiciary’s dedicated webpage for more information:

  1. Demonstration video clip on “Case Document Submission”; and
  2. Step-by-step guide on “Case Document Submission”.

Q13
Once I have opted to transact with the e-Court electronically for a particular court case, am I required to send all documents in relation to that court case by means of iCMS?

A13

No, you may revert to the conventional mode for sending physical copy of documents to the respective Court Registry, for example, the file size of the documents concerned is too large for submission.

Please refer to A22 for the limit on file size for submission of documents by means of iCMS.

Part D – Case Document Submission After Case Link-up

Q14
What types of documents can be sent via iCMS after case link-up?

A14

After the case link-up process, more documents can be sent via iCMS.

Please refer to the demonstration video clip on “Case Document Submission” on the Judiciary’s dedicated webpage for more information.

Set out below are some sample documents which can be sent via iCMS after case link-up for reference:

  1. Application for Adjournment/change of hearing date
  2. Pre-Trial Review Questionnaire
  3. Skeleton Submissions

Q15
Can an IU/OU account holder file multiple documents of the same court case in one single transaction?

A15

Yes. Click “Add Document” to file any additional documents and each transaction may contain documents of less than 50MB in total.

Q16
Can an IU/OU account holder send an urgent application for approval by the e-Court?

A16

If there is urgency in the matter, it is suggested approaching the respective Court Registry and submitting the document in conventional mode.

Q17
If a document is rejected for submission, what can an IU/OU account holder do?

A17

If a document is rejected for submission, the IU/OU account holder will receive a message from the e-Court in his/her Message Box informing him/her of the reason for rejection. He/She may have to take appropriate remedial steps including re-transmitting the document to the e-Court via iCMS.

Should the document be accepted for submission in a subsequent transaction, the system confirmation will only link with the submission time of the subsequent transaction but not the first failed transaction.

Q18
Before sending a document to the e-Court by means of iCMS, how can an IU/OU account holder confirm the correct document file is being uploaded?

A18

After uploading the document file, IU/OU account holder can preview the document image using “preview feature”.

Please refer to the following reference materials on the Judiciary’s dedicated webpage for more information:

  1. Demonstration video clip on “Case Document Submission”; and
  2. Step-by-step guide on “Case Document Submission”.

Q19
If an incorrect document file has been sent to the e-Court by means of iCMS, how can an IU/OU account holder cancel the transaction?

A19

Similar to the conventional mode, when an incorrect document has been sent to the e-Court by means of iCMS, IU/OU account holder may consider taking out an appropriate application to seek relief from the e-Court.

Q20
Will the e-Court accept late submission when there is scheduled or unscheduled system maintenance?

A20

If you attempt to send a document to the e-Court via iCMS within a permitted period but are unable to do so because of system problem of iCMS, you may consider taking out an application to seek relief under the relevant legislation.

In any event, you should avoid last minute submission and may resort to conventional mode of sending documents to the e-Court if necessary.

Q21
What are the specific requirements on the file formats for sending document to the e-Court?

A21

The acceptable file format (or the “save as type”) of documents shall be “WORD” (.docx or .doc), “Plain Text Format” (TXT), “Rich Text Format” (RTF) and “Portable Document Format” (PDF).

Please refer to the “Administrative Instructions on Detailed Technical Requirements for using the Judiciary’s integrated Court Case Management System” for more information.

Q22
What is the maximum size of a file that can be uploaded to iCMS?

A22

A maximum totaling up to 50MB may be filed in each transaction.

Part E - Reckoning of Time

Q23
What are the cut-off times for iCMS?

A23

Any electronic submissions received during the closure period of the respective Court Registry would be deemed to have been received at the time when the respective Court Registry is next normally open to the public.

Opening hours of the Registry are as follows:

Mondays to Fridays: 8:45 am to 1:00 pm and 2:00 pm to 5:30 pm
Saturdays, Sundays and Public Holidays: Closed

Example 1: If the transmission of a document to the e-Court on a business day is completed at 10:00 am, the submission time will be 10:00 am. The official filing time of the document is 10:00 am.

Example 2: If the transmission of a document to the e-Court is completed at 7:00 pm on a Monday, the submission time will be 7:00 pm. If the Registry opens at 8:45 am the next day, the receiving time will be 8:45 am on Tuesday. The official filing time of the document is 8:45 am on Tuesday.

Q24
I am an IU/OU account holder. I started the submission of documents before 5:30 pm but only managed to complete the whole transaction after 5:30 pm. What time will be regarded as the submission time?

A24

The official time of receipt of the documents is the time of completion of the whole transaction but not the time of the submission of the first document.

If the whole transaction is completed after the opening hours of the respective Court Registry, i.e. after 5:30 pm, such transaction will be regarded as being received at the time when the respective Court Registry is next normally open to the public.

Q25
I am an IU/OU account holder and have just submitted a document by means of iCMS. How do I know the submission time of the document?

A25

You will receive a message of acknowledgement right after each successful electronic submission of document.

The submission date/time shown in the acknowledgement denotes the submission time of the document.

Q26
For a document submitted by means of iCMS when the Court Registry is closed due to gale warning or black rainstorm, what time will be regarded as the receiving time?

A26

The document would be deemed to have been received at the time when the respective Court Registry is next normally open to the public.

Q27
How long will the messages from the e-Court be retained in the Message Box?

A27

The messages will be retained in the Message Box for 28 days after they are read. And unread message(s) will be deleted after 90 days from the date of message. You may print or download the messages for own retention and reference as you deem necessary.

Q28
Will there be emails reminding me of the messages sent to my Message Box under iCMS?

A28

As a default arrangement, a reminder notification will be sent to your email address at day-end each day when there is/are unread message(s) in your Message Box.

In addition, you may choose to receive individual email notification upon arrival of each message in your Message Box.